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I had an experience with a new dentist recently that really got me thinking about communication mistakes. They cost us so much – no matter what business we’re in. But at the same time, very few people actually do anything about them. It’s a shame, really, because people leave so much on the table.
Anyway, click here for the story and some thoughts on why that is – and how you can avoid the same mistakes in your own life.
This entry was posted on Tuesday, May 24th, 2011 at 8:53 am and is filed under Communication. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.